About Counselling Skills for the Accidental Counsellor - MON 12 AUG | Presented by Linda Wilson
In your workplace, or personal life, do you connect with people, clients or customers who are sometimes upset, distressed, sad, hurt, lonely or simply need someone to listen to them? If you’re not a trained counsellor, it can be difficult to manage these situations with confidence.
Accidental counselling refers to circumstances where emotional support is given by one person to another person and where the person giving support is not a trained counsellor.
The Counselling Skills for the Accidental Counsellor workshop is practical, interactive and will benefit anyone required to provide regular, or occasional, informal support and counselling. By the end of the workshop, you will develop skills in the following areas:
- Effective listening skills
- Asking the right questions
- Empathetic communication
- Focusing others towards solutions
- Positive body language
- Ending conversations respectfully
- Assisting others to consider new possibilities
- Restraining the urge to ‘fix’ anyone, or solve another person’s problem.
About the trainer:
Linda Wilson is a qualified, practising counsellor in private practice and an experienced facilitator. She has worked with thousands of people to help develop their personal and professional skills.
Linda has over 20 years of experience working across a number of sectors including private, public, government, community, education and not-for-profit.
*plus booking fee