Carers accompanying a disabled or restricted mobility person will be admitted free in the company of the ticket holding person they are caring for. This is valid for one carer per person. Carers will receive a free racepack when showing companion card at race pack collection.
- Every person entering the event will receive a race pack, if your wrist band is not shown for any reason you will be asked to show your band or be removed from the event.
FAQ's:
- Where do I get the most up to date information about the event, racepack collection and tickets?
- On our Facebook page event page. To find this please head to our facebook page event tab and find your location then click “going” and we up date this daily.
https://www.facebook.com/colourfrenzy/events
Is this a Covid Safe Event?
- Yes Colour Frenzy has a Covid Safe plan in place for the event, we have signage, hand sanitizer and high levels of cleaning during the event.
Can children attend by themselves?
- No sorry, an adult must attend with any children entrants. We do not allow adults to only be spectators due to the size of the tracks.
What do we have to do when we arrive?
- Before arriving have your wristband on, then when you arrive you can grab a coffee, a bite to eat from sausage sizzle or markets before our warm up.
What is included in the Race Packs?
- Your race pack will include your wrist bands, glasses, Uv handheld light and 1 pouch of coloured powder. if you have ordered extras online (Eg – Tutu, Cap, Shirt or Colour Pouches) your race pack will include your extras.
- You can also purchase these extras at the event.
Are shirts included in the Race Packs?
- To help keep costs of tickets down for families at fun price we have made our shirts optional, that way you can wear a previous white shirt, or you can join in the fun and get your own colour frenzy shirt.
What are the Shirt Sizes and Tutu Sizes?
- Please see our link for details on Shirt Sizes > http://www.colourfrenzy.com.au/shirt-sizing/
What items can’t be brought into this event.
- Alcohol, this is an alcohol-free event.
- Colour powder not made from Colour Frenzy. Due to a previous issue where a person had a staining problem due to non colour frenzy powder (many sub quality products are made with just powder and food dye which will stain) we do not allow colour powder other then colour frenzy products that are made not to stain.
- Glass - this includes glasses, bottles, jars, or any other containers or items made of glass.
- Bikes, Scooters or any wheeled type vehicle / accessory that is not controlled by a adult.
What can be brought to this event?
- Non-alcoholic drinks - this includes juice, soft drinks, sports drinks. Also, a large variety of non-alcoholic beverages are available for purchase.
- Snacks and Food.
- Dogs are allowed to attend on SHORT leash and at owners risk. Must be good with small children, good in crowds and good with other dogs or will be asked to leave.
- Animals which fall under ‘The Dangerous Dog Act in Australia’ are barred from entry
Following dogs are not allowed as per Dangerous Dog Acts in Australia - Dogo Argentino, Fila Brasileiro, Japanese Tosa, American Pit Bull Terrier, Pit Bull Terrier, Perro de Pesa Canario, Dingo
- Prams, Push along trike and wagons that are always in control by an adult are allowed.
Is there EFTPOS at the event?
- Yes. If you wish to purchase tickets or Merch extras on the day head to our registration tent (unless tickets are sold out prior)
Is First Aid available?
- There will be trained First Aid personnel on site, see the main tent.
Want to come along and Volunteer?
- If you want to have fun covering people in colour and wish to volunteer to help on the day, please head over to our website and click on the “Become a Volunteer” page and follow the prompts. For insurance reasons must be over 13yrs old.
- All returning volunteers welcome! Free Merch, cold drinks and sausage on the day too!
What if it rains?
- In the event of scattered showers or rain on the day we will still go ahead with the event. It is even more fun in the rain! You can get wet and covered in colours and well how many times do you get a reason to run in the rain and get wet?
- In the event of life-threatening Thunder/ Lighting / Storm putting people at risk of lighting at the time of the event the event will be rescheduled for a further date to be announced at the time of event.
Please Note: In case of rescheduling and ticket holder cannot attend new day and time the ticket holders may transfer their ticket to another person or transfer to a future event date, no refunds are given.
- If needed the decision to postpone the event will be made on event day. In the event of inclement weather patrons should check the Facebook event BEFORE departing for the event for messages regarding traffic, parking or wet weather arrangements.
Where is Lost Property?
- Lost property will be kept at the main tent throughout the event and will be held by the Colour Frenzy team for three days post event.
Can lost tickets be replaced?
- Yes, you can reprint your tickets from email or contact Ticketebo on 1800 381 939 or email at service@ticketebo.com.au for further information.
- You can also show Photo Id at Race Pack collection in the name of the ticket purchaser to collect Race Packs
Can Tickets be shown on Smartphones?
-Yes, part of Colour Frenzy’s goal is to be more environmentally friendly event, we aim to be paperless! You do not need to print your ticket you can show your barcode on your smart phone when collecting race pack.
Is this a not-for-profit event?
- No even though we are a for-profit company we always bring along local foundations to help out and make donations to from the profits. Giving back to the community is a big part of this for us. Our Goal is to raise $5000 with each animal rescue and $250,000 across Australia.
Can I get a refund or Exchange?
- No, there will be no full or partial refunds on purchased tickets. If you are unable to attend the event or if the event is rescheduled tickets are transferable only. Ask friends or family if they wish to take your spot.
- Name change is needed to transfer tickets to another person. Please email our team at service@ticketebo.com.au with your ticket name, number and details of transfer. There may be a booking fee cost. The holder of the barcoded Ticket will receive the race pack.
- Please Note: No Refunds will be provided in any situation. If you can not attend a postponed date you will have the option to roll your ticket over to the next event in your area or a new event location.
By purchasing, receiving or using a Race Pack and participating in the Colour Frenzy Event you agree to the terms and conditions of the event, including if ticket is not in your name.
#LetsGetColourful!!
*Plus booking fee
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